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Adding a Contact to a Lead, Account or Agency

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Adding contacts to MediaOS offers numerous benefits, including improved organization by centralizing contact information, streamlined communication through easy access to emails and follow-ups, and better collaboration among team members. It also enables personalized marketing by storing key details about each contact, enhances reporting and analytics for data-driven decisions, and increases efficiency through task automation.

Adding and Managing Contacts #

Contacts are displayed on the right-hand side of the Lead, Account, or Agency window. To add a new contact to a lead, an account or agency follow these steps:

  1. Click the Add button under the Contacts heading.
  2. In the Create Contact panel, enter the preliminary details for the contact.
  3. Click Save to proceed.
  4. After saving, you will have the option to add phone numbers, email addresses, physical addresses, and other contact details:
  5. Click the + Add New button for the relevant contact type.
  6. Enter the necessary details and click Add to save each entry.
  7. To designate a primary address, use the radio button next to the preferred address.
  8. Repeat these steps for any additional contact information.
  9. Click Save at the bottom of the Create Contact window to finalize your changes.
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