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Using SendGrid with MediaOS

Improve your Deliverability and Ensure Timely Emails Using Our Integration with SendGrid

Email is changing daily. As Google and Apple continue to fight spam, publishers are being caught in the crossfire. While we are constantly fighting to get your campaigns out – sometimes the path of least resistance is using your own Email Domain through SendGrid.

To sign up for SendGrid go to the following link: SendGrid Pricing

After signing up, you will need to generate an API Key with Full Access – follow this documentation from SendGrid to generate the key.

Now it’s time to integrate with MediaOS – click on your name in the bottom left, Integrations, then SendGrid.

Now paste your API Key into the given field:

Click “Save” and you will now be integrated with SendGrid.

This will allow your campaigns to be sent using your SendGrid account.

Video Walkthrough

Important: Setup DKIM Records

After adding in your API Key. Be sure to setup your DKIM Records. Follow these instructions.

Frequently Asked Questions

  • Will we need to coordinate with you to uncouple ourselves from the Default MediaOS SendGrid account?
    • No, once you enable the integration – you will automatically be sending campaigns through your own SendGrid Account
  • Once our own SendGrid account has been set up, what will change in our MediaOS experience?
    • Nothing! All functionality in MediaOS will be the same, however you will be able to access reporting by logging into SendGrid that you did not have access to in MediaOS.
  • Will the MediaOS Support Team continue to guide users on email campaign issues?
    • Yes, if the matter is directly related to MediaOS functionality we will help to troubleshoot, if the issue lies within a SendGrid account setup or use then we will either assist or point you in the correct direction to get help.

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