We understand every business sells differently and products are not one size fits all. By creating a new product type you can customize MediaOS to your specific business needs. Think of your products at its base level. Remember, products in MediaOS are what you are selling and the product type denotes exactly what the functionality of that product is. Ask yourself, what are the features you need and how do you want to use them? Then, follow the instructions below to create your custom new product type.
To create a new product in MediaOS, start by clicking on the Products tab from your navigation panel to access your Products Page. At the top of the page, click the orange + Product tab, which will open a dialog box. In the New Product window, select +New Type to begin. You’ll then be asked to choose the basic type of product—options include Issue Based, Time Range / Start and End Date, Event, or Delivery Date / Single Day. Once you’ve selected a product type, check off each function that applies to your product. Fill in any additional details required, then click Create Product Type. To confirm, type I Understand and proceed.
Warning: Once a product is assigned to a type it cannot be changed. By typing “I understand” you are confirming that you understand:
Once set, Product Types cannot be edited, and any product assigned a type cannot be changed to another later. All items sold under that product will follow the configuration and include all specified features. Because searching, reporting, and other system functions rely on consistent product structures, avoid creating new product types unless absolutely necessary.
Understanding Product Type Functionalities and Features #
Understanding the four product types is essential for setting up your products correctly in MediaOS. Each type—Issue-Based, Time-Range, Event, and Delivery Date/Single Day—offers flexible options that can be tailored to match your company’s specific needs and sales workflow.
Issue-based Product Type #
The Issue-Based product type is ideal for publications, newsletters, or any offering tied to a specific issue or edition. Each issue is uniquely named, scheduled, and sold into as a distinct unit. When creating an Issue-Based product, MediaOS offers specific features that support this structure, making it easy to manage recurring content cycles and streamline sales tied to individual issues. These features include Multi-Page Ads, which allow for ad sizes of 1 + N pages when needed, and Sections or Zones Support, which lets you assign placements within specific sections of an issue. You can also enable Multiple Ad Units, which is useful for variable-size placements such as bus wraps, digital screens, expo floor plans, or displays that show more than one ad at a time—though it's not ideal for fixed-size placements like billboards. Finally, the Quantity option should be selected only when billing is based on measurable units such as copies, impressions, CPM, CPC, or word count.
Time Range Product Type #
The Time Range product type is primarily used for digital offerings that have a defined start and end date. These products can be fully customizable or structured with fixed timeframes for better inventory management. When creating a Time Range product in MediaOS, several features are available to support different sales models. You can enable Physical Locations for ads associated with specific places, such as billboards, and activate Multiple Ad Units when placements vary in size or rate—ideal for bus wraps, digital displays, expo floor plans, or rotating ad panels (though not recommended for billboards). The Quantity setting is available for billing based on measurable units like copies, impressions, CPM, CPC, or word count. You can also add a Scheduler Calendar to structure delivery dates, which is especially useful for recurring campaigns like newsletters. It’s important to note that the Sold In field directly impacts the Key Date field by determining how often inventory refreshes—e.g., selecting “Sold In Weeks” with a Key Date set to Monday means your available inventory will reset every Monday. To prevent overselling, use the Concurrent Ads Limit field to cap the number of ads that can run during a specific time period; once the limit is reached, the system will automatically block additional sales.
Event Product Type #
The Event product type is designed for one-time use, where all items sold into the product are delivered when the event takes place. This type should only be used for single-occurrence events and should not be reused after the event concludes. Once you’ve selected your product name and type, several configuration options become available. You can enable the Expo Floor Plan feature, which provides a fully interactive visual tool for selling and managing booth inventory. The Multiple Ad Units option is also available for cases where ad placements vary in size or rate—such as digital displays, expo layouts, or installations that show multiple ads at once. This setting is flexible but not intended for fixed-size placements like billboards. If your product requires billing based on measurable quantities, such as impressions, CPM, CPC, word count, or number of copies, you can activate the Quantity setting to ensure accurate tracking and invoicing.
Delivery Date/Single-Day Product Type #
The Delivery Date/Single Day product type is designed for products that run, are delivered, or are due on a specific day. This setup does not include enforced inventory restrictions, giving sales reps the flexibility to select a single delivery date per sale. After selecting your product name and type, you can enable additional features based on how the product will be sold and fulfilled. Physical Locations can be activated for ads tied to a specific place, such as billboards or signage. The Multiple Ad Units feature is useful when placements vary in size or rate—ideal for bus wraps, digital displays, or expo layouts where multiple ads may appear at once. However, it’s not recommended for fixed formats like billboards. If your product is billed based on measurable metrics, such as impressions, CPM, CPC, word count, or number of copies, enable the Quantity option to support accurate sales and reporting.
Additional Options When Creating Product Types #
Before saving your product type, you’ll be prompted to review and select from several additional options. Marking the product as Active ensures it can be used in the system. Enabling Allow Assigning of Multiple Ads Per Sold Item lets you assign multiple creative assets to a single line item, which is especially useful for digital placements. Selecting Enable for Checkout allows you to create a digital storefront where customers can purchase advertising directly—giving you full control over the products, sizes, and rates offered. The Allow Auto-Renewals option gives sales users the ability to create auto-renewing line items within contracts. Once you’ve made your selections, click Save to return to the Products Page, where your new product will appear.
