KNOWLEDGEBASE

Studio Services

MediaOS Studio Services let you leverage our in-house design team to create ads and layouts for your clients—at a fraction of the cost of hiring a freelancer or agency. To get started, you’ll need to purchase Studio Credits, which act as tokens for each design request you submit.

Purchasing Studio Credits #

Before using Studio Services, you must have Studio Credits available on your account.

Note: Click here to learn how to purchase Studio Credits before continuing.

Sending a Request to Studio #

Once credits are applied to your account, you can request a Studio design the same way you submit an internal ad request.

  • Go to Delivery from the main navigation menu.
  • Locate the line item you want to send to Studio.
  • Click View to open the Line Item Details panel.
  • Scroll to the Delivery section and click View Request.
  • Click Send to Studio to launch the Studio request process.

Providing Instructions #

The first step is to provide direction to the Studio designers.

  • Use the Instructions tab to enter important creative details.
  • Click the Related/Reference Ad thumbnail to upload a previous ad as an example.

Uploading Files for Designers #

You’ll now be prompted to add assets the design team needs.

  • Click Next to move to the Files tab.
  • Click Upload File to provide any logos, text, or other assets.
  • Click Next when all files are uploaded.

Editing the Branding Guide #

The branding guide helps designers stay true to your client’s look and feel.

  • Go to the Branding tab and click Edit Branding Guide.
  • In the dialog, upload the client’s logo and website.
  • Choose brand colors, themes, and style preferences.
  • Complete the branding wizard and click Save, then Close.

Finalizing the Request #

Before sending your request to the design team, confirm your production needs.

  • Click Next to enter the final Studio section.
  • Use the General settings to indicate if you:
    • Want to rush the ad.
    • Need stock photography.
    • Want to mimic the client's website.

➡️ Note: Digital ads include two sizes by default. Each additional size costs 1 Studio Credit.

  • Select additional sizes using the Digital Ad Options checkboxes.
  • Under Mimic Existing Ads, choose previous designs from the Ad Library for reference.
  • If needed, include production team contact info (configured in the Account Details page).
  • When ready, click Send to Studio Now.

What Happens Next #

Once submitted, your request is routed to the Studio design team.

Tip: Be as detailed as possible. The more you provide upfront, the smoother the proofing process will be.

  • A proof will be uploaded to MediaOS when it's ready.
  • You’ll receive a notification in MediaOS and an email alert when the proof is available.

Viewing the Ad Proof #

To review the completed ad, return to the associated request.

  • Go to Delivery in the main navigation.
  • Click the Requests tab.
  • Find your request and click View to open the Ad Request Details panel.
  • Scroll to the Proofs section.
  • Click View Proof to see the design.
  • Leave feedback and either approve or reject the proof.

Note: If you reject the proof, the designer will be notified of your requested changes. The process will continue until the ad is approved.

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