MediaOS Studio Services offer a fast, affordable way to outsource ad creation and layout design—without sacrificing quality or control. With a built-in credit system and seamless in-platform workflows, you can collaborate with professional designers, track requests, and finalize ads without ever leaving your Delivery tab.
Understanding Studio Credits #
Studio Credits are tokens that you purchase in advance and redeem for design services provided by the MediaOS in-house team. These credits function as a simple, flexible system for managing creative requests, from single display ads to full-page print layouts. Each type of service has a defined credit cost, which you can review at any time within the Studio dashboard. Once you’ve added credits to your account, they can be used immediately for any request submitted through Studio Services. Your current balance, transaction history, and credit pricing details are all accessible from the Credits History and Pricing tabs inside the Studio interface.
Purchasing Studio Credits #
To purchase Studio Credits, begin by navigating to the Delivery tab in the left-hand menu of your MediaOS platform. Once inside the Delivery workspace, click the Studio tab at the top of the screen to enter the Studio Services dashboard. From there, click the Get Started button to begin the credit purchase process. You’ll be guided through a step-by-step flow where you can select the credit package that best fits your needs and finalize your payment. Once completed, your credits will appear in your account immediately, ready to be applied to design jobs.
Submitting a Request to Studio Services #
After your credits are loaded, you can submit a request directly from the relevant line item. First, go to the Delivery tab and locate the line item for which you need creative assistance. Click View to open the Line Item Details panel. In the Delivery section of the panel, click View Request, then select Send to Studio to launch the Studio Request form. This opens a guided workflow where you can provide creative instructions, upload necessary assets, define branding preferences, and set production parameters.
Providing Creative Instructions and Assets #
Once inside the Studio Request form, start by entering clear creative direction under the Instructions tab. This is where you’ll add the ad headline, supporting copy, and any relevant messaging or objectives. You can also click the Related/Reference Ad thumbnail to attach previous designs or example layouts that help illustrate your vision. After completing the instructions, click Next to move to the Files tab. This is where you’ll upload all the creative elements your designer will need—such as logos, product images, brand icons, or font files. When your assets are uploaded, continue to the Branding section. Here, click Edit Branding Guide to upload the client’s logo, website URL, and styling preferences. You can define brand colors, font choices, layout instructions, or other design rules that help keep the final creative aligned with your standards. Once all inputs are complete, click Save and Close to finalize the setup.
Setting Production Preferences and Sending #
The final step before submitting your request is setting your production preferences. Within the General Settings section of the Studio form, you can indicate whether this is a rush order, whether you'd like to include stock photography, and whether the design should mimic an existing website or ad. For digital campaigns, two ad sizes are included by default, but you can select additional sizes as needed—each extra size will deduct one Studio Credit from your account. If applicable, you can also link to previous ads in the Ad Library under the Mimic Existing Ads section or input a production contact name pulled from the account’s contact list. Once your request details are reviewed and confirmed, click Send to Studio Now. Your request will be routed directly to the MediaOS Studio Team.
What Happens After Submission #
After the request is submitted, the Studio team begins working on the ad based on the instructions and assets you provided. A detailed and complete request makes this process smoother and faster. When the ad is finished, the Studio team will upload a proof directly to the ad request. You’ll receive an in-app notification as well as an email alert informing you that the proof is ready for review. The uploaded proof appears within the Proofs section of the request, where it is timestamped and stored alongside the job history.
Reviewing the Completed Proof #
To review your completed ad, go back to the Delivery tab and click on the Requests tab at the top of the screen. Find the relevant request and click View to reopen the Ad Request panel. Scroll to the Proofs section and click View Proof to open a full-screen preview of the creative. From here, you can leave comments, tag collaboratrs, request revisions, or approve the ad for final delivery. Once approved, MediaOS will automatically assign the finished ad to the corresponding line item and mark the request as complete.
