Improve Email Deliverability

There are three different solutions for improving email deliverability within MediaOS.

SPF Records #

Follow the steps outlined in this article

Should you continue to experience deliverability issues, follow the solutions listed below.

DKIM #

What is DKIM? From DKIM.org:

DomainKeys Identified Mail (DKIM) lets an organization take responsibility for a message that is in transit.  The organization is a handler of the message, either as its originator or as an intermediary. Their reputation is the basis for evaluating whether to trust the message for further handlings, such as delivery. Technically DKIM provides a method for validating a domain name identity that is associated with a message through cryptographic authentication.

In order to verify your DKIM records through MediaOS, take these steps.

-Navigate to "System Settings"

-Click on DKIM Email Records

You'll then see the DKIM records that you'll need to install with your domain host:

• Place this in your DNS exceptions with your domain host, for more instructions on how to do this, check with your Domain provider.
• Submit a ticket to MediaOS Support and our team will verify your records, dramatically increasing your deliverability

Integrate SendGrid #

About SendGrid - From SendGrid.com:
SendGrid is a leader in trusted email delivery. Our powerful cloud-based solution sends transactional and marketing email for over 80,000 paying customers, allowing them to focus on their business, instead of their email infrastructure. 

SendGrid provides services such as IP Monitoring, Scalable Infrastructure, Analytics, and more.

Before integrating SendGrid with MediaOS, you must have a SendGrid account. Check out their website at www.SendGrid.com to sign up. Now let's get SendGrid integrated with MediaOS.

1. Locate your SendGrid API Key. Use this article for help locating the API Key.
2. Click your name in the bottom left corner and then Integrations
3. Locate the SendGrid integration and click the Configure button.
4. Paste the SendGrid API into the API Key dialog and Click the Save Button.
5. Validate your DKIM Records through SendGrid using the following article: https://www.twilio.com/docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication