List Management

Lists allow you to segment accounts or contacts for email marketing campaigns or general reporting. You can use this area to view, add, edit, and delete lists inside the system.

Accessing Lists #

You can find your lists by clicking Accounts using the left-hand navigation menu. From there, click the Lists tab at the top of the Accounts Page. Here, you will see all of the lists in your system.

• The name column displays the name of the list.
• The visibility column displays whether this list is a public or a private list.
  • Shared - This list can be viewed by anyone in the system.
  • Private - This list can only be viewed by the user who created it.
• The Accounts column displays how many accounts are in this list.
• The Contacts column displays how many contacts are in this list.

Editing a List #

• Click the Edit button next to the list that you would like to update.
• From here, you will be able to rename your list, change the visibility, and delete the list.

Adding a New List #

• Click New List in the top, right-hand corner.
• Name your list and select Create.

Adding an Account or Contact to a List #

• To add an account to a list, click on the Accounts tab to display the list of your accounts.
• Hover your mouse over an account name to display the record's quick view menu.
• Click on the List tab to view which lists this record is a part of.
• Click the Add button to choose the available lists that this record can be a part of.
• Here, you can search for and view existing lists. You can also use this dialog to create a new list.
• Hover your mouse over a list name to see the option to edit this list.
• Click on the name of the list to add the selected record to that list.

Note: If you want to add a contact to this list, the steps are the same, but you will need to click the Contacts tab at the top of the Accounts module.

To see which accounts or contacts are in a list, you can create a filter with the parameter for your list in the search criteria.

• Click the Magnifying Glass to display the filter, then use the List Field to select which list you would like to view.
• Click the Filter button when you are satisfied with your selections.
• You will see that all of the accounts that are part of this list are now showing.

Removing an Account or Contact from a List #

If you have an account that you do now wish to be part of a list, you can remove it in a similar way as creating a list.

• Hover your mouse over the record that you wish to edit to display the quick view.
• Click the Lists tab.
• Hover your mouse over the name of a list until the 'x' displays. Click the 'x' to remove this record from the list.

Adding or Removing Accounts from Lists Using Batch Action #

In order to add or remove multiple accounts to or from a list in one action, take the following step from the Accounts page:

• Go to the Accounts page and select the box next to the accounts you want to include in your list.
• Click the Batch Action dropdown menu at the top.
• Click Add to List or Remove From List depending on the action you'd like to take
• Choose the list you’d like to add them to and click Submit.
• Note: If no boxes are selected, all accounts will be added to the list.

Best Practices #

You can use lists for multiple different types of segmentation. Commonly, MediaOS accounts will use lists to create industry segments, call lists for the week, or specific contact lists for marketing. We'd love to hear how your'e using lists, got a suggestion? Use the comment box below!