Statements consolidate all of an account’s unpaid invoices onto one PDF that can then email out as an attachment. You may see an recipient email that is different from the one you wish to send the statement to, but how do you change the email address?

The email address that appears on the statement page is pulled from the billing address assigned to the account’s most recent invoice.

Changing the Recipient Email Billing Address #

• Inside MediaOS, navigate to the account in question.
• Select the Accounting tab.
• Click View next to the most recently created invoice.
• Click on the Edit button.
• Change the Bill to Email address.
• Click Save.

Once you’ve taken these steps, you’ll see that the recipient email has been changed on the statements page.