Enabling a Sales Lock prevents a user from building/converting a contract in the system for the account that has the Sales Lock enabled.
Enabling Sales Lock for all New Accounts
There is a setting that allows an admin user to enable a Sales Lock for all newly created Accounts.
Note: The following steps are available for Administrators only. If you are not an administrator proceed to Disabling Sales Lock.
- Click on your profile picture in the bottom left-hand corner
- Click on System Settings
- Select General Settings
- Search for Security: Sales Lock Default
- Toggle the switch to ON
- This will prevent a sales user from converting a proposal to a contract and will require an admin user or an accounting user to disable the Sales Lock
- If this setting is turned on, it will apply to every single new lead that is added to the system, and a user with access to the setting will need to manually remove every new lead
Disabling Sales Lock
- Navigate to the account detail page
- Click the Edit button in the upper right-hand corner
- Click the Accounting navigation link.
- Toggle the Sales Lock switch
Note: If you don’t want to enable the Sales Lock for all new accounts, you can always turn on the Sales Lock for individual accounts here