Ensuring Your Notifications Get to Your Inbox #
When using the MediaOS system, there are several times that notifications will be sent to your inbox. When this happens, you’ll want to ensure that you have both [email protected] and *@mediaos.com whitelisted in your email service in order to give the notification the best chance of reaching you.
To whitelist an email address in Gmail – please follow these instructions:
- Log in to your Gmail account.
- Select the gear icon in the top-right corner of the screen and click “See all settings” from the drop-down menu.
- Pick the tab “Filters and blocked addresses” from the top menu to see your existing filters and blocked senders.
- Select the “Create a new filter” button and enter the domain or email address you want to whitelist in the “From” field.
- When finished, click “Create filter,” and then check “Never send to spam” to successfully whitelist every email the filter applies to.
To whitelist an email address in Microsoft Outlook – follow these instructions:
- Click the “Settings” (or gear icon) option in the top right corner after logging into your Microsoft Outlook account.
- From the pop-up settings menu, click “Mail”.
- Click “Junk email”.
- Enter two email addresses “[email protected]” and “*@mediaos.com” , then choose “Save.”
To whitelist an email in Yahoo! Mail – follow these instructions:
- Navigate to “Settings,” located on the right side of the screen.
- From the drop-down menu, select “More Settings.”
- Click on “Filters” to access your filters.
- Hit the “Add New Filters” button and enter the email address you want to whitelist.
- Click “Save” to finish the process.
To whitelist an email in Apple Mail – follow these instructions:
- Open the app and go to the “Mailboxes” screen.
- Go to the “Junk” folder and find the spam email you want to whitelist.
- Swipe left on the specific email and select the gray box with the three buttons.
- Tap the “Move to Inbox” button to “whitelist” your emails.
