MediaOS makes removing invoices simpler than ever before.
Removing an Invoice with Applied Payments
- Navigate to the invoice you need to delete and select View. A panel will appear with the invoice's details.
- Scroll down to the Applied Payments section and select view next to any payments applied to the invoice.
- Select the Unapply Payment button from the pop-up window. This will disconnect the payment from the invoice.
- Refresh your Screen.
- Note: If no payments are applied to the invoice you can skip the previous steps and move directly to the step below.
- A Delete button will appear on the invoice detail panel. Select the Delete button and select it again to remove the invoice from your system.
Deleting Invoices via Batch Action
Batch Action allows you to quickly delete multiple invoices at once. Follow the steps below to remove invoices en mass.
- Note: If the invoice you attempt to delete has payments applied the batch action option will fail. Follow the steps in the previous section prior to deleting via Batch Action.
- Select Accounting in the left-hand navigation panel
- Select the checkbox to the left of any invoices you need to delete.
- Click the Batch Action button and choose Delete.
Deleting Invoices When Integrated with Quickbooks
To prevent Quickbooks from overriding changes made to invoices in MediaOS, we recommend deleting the invoice directly in Quickbooks Online prior to deleting the invoice in MediaOS.